Digital solutions for businesses
Digital infrastructure, AI agents and software connected to your operation.
BG Digital Labs integrates domains, hosting, professional email, security, websites, AI agents and custom software into a modular architecture. The final combination is defined after the diagnostic, keeping what already works and implementing only what the business needs.
Domain
Your business's primary identity on the internet, properly configured and managed.
- Domain registration and management
- DNS configuration
- Centralized institutional identity
Hosting
The infrastructure where your website and digital components operate, with the service level defined for each implementation.
- Hosting for site and digital components
- Technical environment defined per project
- Service level according to implementation
Professional Email
Business communication through email accounts under your own domain, configured on the platform selected for the project.
- Accounts under your business domain
- Configuration on the selected platform
- Multi-device access
Security
Configurations and tools designed to help protect digital assets, according to the contracted level of security.
- Protection-oriented configurations
- Tools according to the contracted level
- Coverage defined per implementation
Websites
Professional, responsive web presence designed to communicate the business proposition clearly and support business actions.
- Responsive design
- Clear communication structure
- Core SEO where applicable
AI Agents
Conversational AI agents designed to assist, guide and support processes through websites and channels such as WhatsApp, Facebook Messenger and Instagram.
- Multichannel conversational
- Integration with digital systems
- Bookings, availability and custom processes
Custom Software
Purpose-built digital solutions when standard software does not adequately meet the business need.
- Specific digital solutions
- Defined during the diagnostic
- Potential examples: portals, automations or dashboards depending on the project
Digital Strategy & Growth
Capability in development to help businesses measure, position and grow their digital presence through strategy, search, analytics and campaigns.
- Digital strategy
- SEO and positioning
- Analytics and campaigns (in development)
Active capability
AI Agents
We design conversational AI agents that can assist, guide and collect information through websites and channels such as WhatsApp, Facebook Messenger and Instagram.
Depending on the project, they can integrate with digital systems or custom software to retrieve information, support commercial processes, manage requests or perform defined actions.
Potential capabilities
- Answer frequently asked questions
- Guide prospects and customers
- Collect data
- Qualify prospects
- Support commercial processes
- Transfer conversations to a person
- Operate on a website
- Operate on WhatsApp
- Operate on Facebook Messenger
- Operate on Instagram
- Query connected systems
- Support booking or scheduling
- Check availability with a data source
- Interact with custom software
Specific capabilities depend on the business process, available systems, integrations and project scope defined during the diagnostic.
Appointments and bookings
An agent can check availability and support appointment scheduling when there is a compatible calendar system or a solution developed for that process.
- Barber shops
- Salons
- Professional services
- Appointment-based businesses
Inventory or availability
When there is a connectable information source, the agent can query data such as availability, products, services, schedules or approved operational information.
- Availability
- Products
- Services
- Schedules
Custom software
An agent can act as the conversational interface of a solution developed specifically for the business.
Customer → AI Agent → Software → Information / Action
Scope is defined by the process, available integrations and the business goal. When an agent needs to access specific business processes, BG Digital Labs can also evaluate developing custom software that connects conversation, information and operation.
Ready to define your technical scope?
The modular proposal is built from your real diagnostic, not from closed packages.
Request your diagnostic assessment